Privacy and Policy
Privacy Policy
Effective Date: 08 September 2025
At RMS Life (“RMS Life”, “we”, “our”, or “us”), we respect your privacy and value the trust you place in us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.rmslife.in, mobile site, or any of our services.
1. Information We Collect
We collect different types of information to provide better service and enhance user experience:
- Personal Information: Name, contact number, email address, billing/shipping address, and other details provided while creating an account or making a purchase.
- Payment Information: Transaction details such as payment mode, transaction ID, and order reference — processed securely through our payment gateway partners. We do not store any credit/debit card details on our servers.
- Technical Information: IP address, browser type, device ID, operating system, and cookies for analytics and security purposes.
2. How We Use Your Information
We use the collected information for legitimate business purposes, such as:
- Processing orders, payments, and deliveries.
- Providing support and responding to your inquiries.
- Improving website functionality, products, and user experience.
- Sending updates, promotional offers, or service notifications (you may opt-out anytime).
- Ensuring compliance with applicable laws and preventing fraudulent activities.
3. Payment & Security
- All online transactions on RMS Life are processed securely through reputed payment gateway partners using encryption and PCI-DSS compliant systems.
- We never store your card or banking details on our server.
- All sensitive payment data is directly handled by the payment gateway in compliance with RBI guidelines and data security laws.
4. Cookies & Analytics
Our website uses cookies and analytics tools (like Google Analytics) to improve user experience and site performance. Cookies are small text files stored on your device that help us understand how users interact with our site. You can disable cookies through your browser settings, but some features may not function properly.
5. Information Sharing
We do not sell, rent, or trade your personal data. However, we may share information with:
- Authorized third-party vendors or partners who assist in order processing, logistics, or technical support.
- Government or law enforcement authorities when required by applicable laws or legal processes.
6. Data Storage & Retention
Your personal information is stored on secure servers and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is deleted or anonymized securely.
7. User Rights
- You can access, update, or correct your personal information anytime by logging into your RMS Life account.
- You can request deletion of your data (subject to transaction/legal requirements).
- You can unsubscribe from promotional communications using the “unsubscribe” link in our emails.
8. Data Protection Measures
RMS Life employs appropriate physical, electronic, and managerial measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, while we strive for absolute security, no system is completely foolproof.
9. Third-Party Links
Our website may contain links to external websites. RMS Life is not responsible for the privacy practices or content of those third-party sites. We encourage users to review their privacy policies before interacting with them.
10. Children’s Privacy
RMS Life does not knowingly collect data from individuals under the age of 18. If you believe your child has provided us personal information, please contact us, and we will take necessary steps to delete it.
11. Policy Updates
We may modify or update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the revised “Effective Date”.
12. Contact Us
If you have any questions, complaints, or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
RMS Life
Kailash Puri Seva Ashram (Ranipur), Sigra, Varanasi – 221010, India.
Email: support@rmslife.in
Phone: +917309071415
Website: www.rmslife.in
Your trust matters to us. RMS Life is committed to safeguarding your privacy and ensuring a safe, transparent experience for all users. ????